by John Aramini | Jan 2, 2024 | Business Devlopment, Customer Experience, Customer Loyalty, Customer Service, Feedback, Personal Branding, Problem Solving, Sales
A fun way to directly experience the solopreneur and small business ecosystem? Visit one of the local farmers and street markets in your area. I enjoy browsing and chatting with the vendors offering a range of products including art, jewelry, gourmet food, gift...
by John Aramini | Aug 7, 2023 | Board Management, Branding, Business Practice Improvement, Customer Experience, Customer Loyalty, Customer Service, Process Improvement, Team Building
Jeff Bezo’s quote “Your brand is what people say about you when you’re not in the room” reminded me of an insightful conversation I had with a restaurant owner about the longevity and success of his business. Being a long time customer, I mentioned to him...
by John Aramini | Mar 28, 2023 | Branding, Business Practice Improvement, Customer Experience, Customer Loyalty, Customer Service
I was thrilled to be invited to deliver a presentation for CareerSource Suncoast at their Employee Retreat & Talent Development Day. My session “Exceptional Service: Enhancing the Customer Experience” stressed the importance of optimizing the customer...
by John Aramini | Aug 25, 2022 | Branding, Business Practice Improvement, Customer Loyalty, Customer Service, Job Search, Labor and Workforce Development, Process Improvement
I enjoyed the opportunity to work with the Greater Raritan Workforce Development Board to create and deliver to business employers the webinar “Championing Your Employee Brand as a Recruitment Strategy”. This program was intended to assist employers with today’s...
by John Aramini | Mar 20, 2021 | Business Practice Improvement, Business Practices, Business Turnaround, Customer Loyalty, Process Improvement, Strategy & Execution, Team Building
My February newsletter on “Scrapping the Strategic Planning Process” recommended that when establishing objectives start by linking them to the customer. I wrote that keeping the customer as the benchmark can help simplify decision making in complex times and unify...
by John Aramini | Aug 28, 2020 | Branding, Business Devlopment, Business Practice Improvement, Customer Loyalty, Marketing, Sales, Sales Development
Like many of you I am finding myself meeting people on virtual video conference platforms. It’s been an essential learning curve as it has become the go-to for meetings. In many cases, this is the first meeting to introduce ourselves, products and services. And it...
