by John Aramini | Sep 3, 2024 | Branding, Business Practices, Customer Experience, Entrepreneurs
The above quote captures Ken Miller’s insightful description of how advancing technology has impacted the automobile collision repair industry. He and his co-owner partner Pete Kelly started 821 Collision (https://821collision.com/) in 2017. My discussion with Ken...
by John Aramini | Jan 26, 2024 | Branding, Business Devlopment, Business Practice Improvement, Customer Experience, Entrepreneurs, Product Launch, Sales
The validity of your business’ product or services, the strategy undertaken, and proof of market comes with customer feedback and sales which is illustrated in my interview with Frank Benintendo. He along with Ernie Symanski founded “The Ultimate Crumb”...
by John Aramini | Jan 2, 2024 | Business Devlopment, Customer Experience, Customer Loyalty, Customer Service, Feedback, Personal Branding, Problem Solving, Sales
A fun way to directly experience the solopreneur and small business ecosystem? Visit one of the local farmers and street markets in your area. I enjoy browsing and chatting with the vendors offering a range of products including art, jewelry, gourmet food, gift...
by John Aramini | Oct 15, 2023 | Business Practice Improvement, Business Practices, Customer Experience, Labor and Workforce Development, Sales, Sales Development
I was delighted that my workshop proposal was selected by The Boggs Center for Developmental Disabilities Rutgers Robert Wood Johnson Medical School, and NJAPSE to present at their co-sponsored “Facing the Future 2023 Conference Exploring Opportunities in Employment...
by John Aramini | Aug 7, 2023 | Board Management, Branding, Business Practice Improvement, Customer Experience, Customer Loyalty, Customer Service, Process Improvement, Team Building
Jeff Bezo’s quote “Your brand is what people say about you when you’re not in the room” reminded me of an insightful conversation I had with a restaurant owner about the longevity and success of his business. Being a long time customer, I mentioned to him...
by John Aramini | Mar 28, 2023 | Branding, Business Practice Improvement, Customer Experience, Customer Loyalty, Customer Service
I was thrilled to be invited to deliver a presentation for CareerSource Suncoast at their Employee Retreat & Talent Development Day. My session “Exceptional Service: Enhancing the Customer Experience” stressed the importance of optimizing the customer...
