by John Aramini | Jan 6, 2025 | Branding, Business Devlopment, Business Practice Improvement, Business Practices, Business Turnaround, Customer Experience, Customer Loyalty, Customer Service, Entrepreneurs, Job Search, Labor and Workforce Development, Organizations Engagement, Personal Branding, Problem Solving, Talent Development, Workforce
This year marks a special milestone for the Aramini Management and Business Consulting Company—we are proud to be celebrating 20 years in business! We want to thank our customers, team members and partners for their trust, commitment and support over the years. We...
by John Aramini | Sep 3, 2024 | Branding, Business Practices, Customer Experience, Entrepreneurs
The above quote captures Ken Miller’s insightful description of how advancing technology has impacted the automobile collision repair industry. He and his co-owner partner Pete Kelly started 821 Collision (https://821collision.com/) in 2017. My discussion with Ken...
by John Aramini | Jan 26, 2024 | Branding, Business Devlopment, Business Practice Improvement, Customer Experience, Entrepreneurs, Product Launch, Sales
The validity of your business’ product or services, the strategy undertaken, and proof of market comes with customer feedback and sales which is illustrated in my interview with Frank Benintendo. He along with Ernie Symanski founded “The Ultimate Crumb”...
by John Aramini | Aug 7, 2023 | Board Management, Branding, Business Practice Improvement, Customer Experience, Customer Loyalty, Customer Service, Process Improvement, Team Building
Jeff Bezo’s quote “Your brand is what people say about you when you’re not in the room” reminded me of an insightful conversation I had with a restaurant owner about the longevity and success of his business. Being a long time customer, I mentioned to him...
by John Aramini | Mar 28, 2023 | Branding, Business Practice Improvement, Customer Experience, Customer Loyalty, Customer Service
I was thrilled to be invited to deliver a presentation for CareerSource Suncoast at their Employee Retreat & Talent Development Day. My session “Exceptional Service: Enhancing the Customer Experience” stressed the importance of optimizing the customer...
by John Aramini | Jan 20, 2023 | Branding, Business Practice Improvement, Business Turnaround
In my previous newsletter I discussed establishing non-negotiables in creating an “organizational-engaged” culture. I described it as holistic system of performance and behavioral expectations for management, supervisors and employees. My recommendation was to...
