by John Aramini | Aug 7, 2023 | Board Management, Branding, Business Practice Improvement, Customer Experience, Customer Loyalty, Customer Service, Process Improvement, Team Building
Jeff Bezo’s quote “Your brand is what people say about you when you’re not in the room” reminded me of an insightful conversation I had with a restaurant owner about the longevity and success of his business. Being a long time customer, I mentioned to him...
by John Aramini | Mar 28, 2023 | Branding, Business Practice Improvement, Customer Experience, Customer Loyalty, Customer Service
I was thrilled to be invited to deliver a presentation for CareerSource Suncoast at their Employee Retreat & Talent Development Day. My session “Exceptional Service: Enhancing the Customer Experience” stressed the importance of optimizing the customer...
by John Aramini | Jan 20, 2023 | Branding, Business Practice Improvement, Business Turnaround
In my previous newsletter I discussed establishing non-negotiables in creating an “organizational-engaged” culture. I described it as holistic system of performance and behavioral expectations for management, supervisors and employees. My recommendation was to...
by John Aramini | Nov 3, 2022 | Business Practices, Business Turnaround, Organizations Engagement, Process Improvement, Strategic Planning & Execution, Strategy & Execution, Talent Development, Workforce
In my newsletter “Ten Strategies to Foster an Employee-Engaged Culture”, I wrote about the global pandemic crises’ impact on the world of work: forcing change on how we manage, supervise and operate our businesses. I presented a blueprint to become a more...
by John Aramini | Aug 25, 2022 | Branding, Business Practice Improvement, Customer Loyalty, Customer Service, Job Search, Labor and Workforce Development, Process Improvement
I enjoyed the opportunity to work with the Greater Raritan Workforce Development Board to create and deliver to business employers the webinar “Championing Your Employee Brand as a Recruitment Strategy”. This program was intended to assist employers with today’s...
