by John Aramini | Oct 15, 2023 | Business Practice Improvement, Business Practices, Customer Experience, Labor and Workforce Development, Sales, Sales Development
I was delighted that my workshop proposal was selected by The Boggs Center for Developmental Disabilities Rutgers Robert Wood Johnson Medical School, and NJAPSE to present at their co-sponsored “Facing the Future 2023 Conference Exploring Opportunities in Employment...
by John Aramini | Aug 7, 2023 | Board Management, Branding, Business Practice Improvement, Customer Experience, Customer Loyalty, Customer Service, Process Improvement, Team Building
Jeff Bezo’s quote “Your brand is what people say about you when you’re not in the room” reminded me of an insightful conversation I had with a restaurant owner about the longevity and success of his business. Being a long time customer, I mentioned to him...
by John Aramini | Mar 28, 2023 | Branding, Business Practice Improvement, Customer Experience, Customer Loyalty, Customer Service
I was thrilled to be invited to deliver a presentation for CareerSource Suncoast at their Employee Retreat & Talent Development Day. My session “Exceptional Service: Enhancing the Customer Experience” stressed the importance of optimizing the customer...
by John Aramini | Jan 20, 2023 | Branding, Business Practice Improvement, Business Turnaround
In my previous newsletter I discussed establishing non-negotiables in creating an “organizational-engaged” culture. I described it as holistic system of performance and behavioral expectations for management, supervisors and employees. My recommendation was to...
by John Aramini | Nov 3, 2022 | Business Practices, Business Turnaround, Organizations Engagement, Process Improvement, Strategic Planning & Execution, Strategy & Execution, Talent Development, Workforce
In my newsletter “Ten Strategies to Foster an Employee-Engaged Culture”, I wrote about the global pandemic crises’ impact on the world of work: forcing change on how we manage, supervise and operate our businesses. I presented a blueprint to become a more...
